Reference

Privacy Policy For Your Indonesia Account

Q: How can I request a copy of my account data?

Email privacy@murni189.club from the address or phone number linked to your account. Include your username and a short request. We may confirm recent login or wallet activity before sending the next step.

Sic Bo tables, Mines rounds and E-Sports Arena visits create account data, and we explain here how murni189 handles that data alongside DANA, OVO, GoPay and QRIS records.

DANA, OVO, GoPay, QRISAccount data controlsCookie choicesLocal-law access

Browse the lobby Read FAQ

Indonesia Privacy Terms For Wallet Records

murni189 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your Privacy Policy matters before you open an account, because your name, phone number, login history and wallet activity connect to real steps inside the lobby. We collect what we need to run your account, verify payment activity, answer privacy requests and keep access records clear

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when you use DANA, OVO, GoPay or QRIS. We do not sell your personal data. We share limited data only with payment, security, hosting and support providers that help us operate the account flow. Some records may be kept when needed for dispute checks, security logs,
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legal duties or payment tracebacks. Access and eligibility depend on local law and are available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Policy Help Through Local Channels

Privacy questions should reach the right person, not a generic queue. Use the contact path that matches your issue: live chat for urgent account access, email for data requests, and WhatsApp for identity checks when our team asks for confirmation. Our privacy desk works daily from 09:00 to 23:00 WIB, with English and Indonesian support.

Team online

Live chat privacy desk

Use live chat inside Account > Help when you cannot access privacy settings or need a fast check on device activity. We may ask for your username and last login time, not your password.

Email data requests

Send access, correction or erasure requests to [email protected] with your username and registered phone number. We reply with the next account step and may verify recent DANA, OVO, GoPay or QRIS activity.

WhatsApp identity check

When a privacy request needs extra confirmation, our support team may direct you to WhatsApp during 09:00-23:00 WIB. We use it to confirm ownership, not to ask for card codes or passwords.

ACCOUNT CARE

How We Handle Privacy Requests

A useful Privacy Policy tells you what happens after you act, not only what we collect.

Account data we collect

We collect the details needed to open and run your account, including username, phone number, login records, wallet activity and…

Payment record handling

DANA, OVO, GoPay and QRIS records are used to match deposits, verify payout requests and resolve disputes.

Cookie choices on device

Cookies help keep you signed in and remember language choices on Chrome, Safari and Android browsers.

Device and login checks

Check Account > Security > Active Devices to see recent sessions and remove a device you no longer use.

Retention and erasure

We keep account records only as long as needed for service, security, payment disputes and legal duties.

Staff access controls

Only assigned support, payment and security staff can view account data needed for their role.

Privacy Policy Answers Before You Join

Before you open an account, you may want to know what data we collect, how long we keep it and how to ask for changes. These answers focus on privacy only, including wallet records, cookies, device access and contact steps you can use with our team.

We collect your username, phone number, password record, login time, device data and wallet activity. We also keep support chat records when you contact us about account access, privacy changes or payment tracebacks.

We share limited transaction data only with payment and security providers that help verify deposits, payout checks and disputes. We do not sell wallet data, and we never ask you to share full wallet passwords.

Email [email protected] from the address or phone number linked to your account. Include your username and a short request. We may confirm recent login or wallet activity before sending the next step.

Yes. Open Account > Profile for basic edits, or contact live chat if the field is locked. For wallet-linked changes, we may ask for recent QRIS or GoPay reference details to confirm account ownership.

Cookies remember your session, language choice and basic device status so you do not repeat every step. You can clear cookies in your browser, but you may need to log in again afterward.

We keep records for as long as needed to run your account, answer support cases, verify payments and meet legal duties. Some logs remain after closure when required for dispute checks or security tracing.

Use live chat from Account > Help during 09:00-23:00 WIB and change your password right away. Tell us the device, time and payment method involved so we can check sessions and wallet records.

Privacy Policy For Your Indonesia Account

Policy Help Through Local Channels

Live chat privacy desk

Email data requests

WhatsApp identity check

How We Handle Privacy Requests

Account data we collect

Payment record handling

Cookie choices on device

Device and login checks

Retention and erasure

Staff access controls

Privacy Policy Answers Before You Join

01 What personal data does murni189 collect when I open an account?

02 Do you share my DANA, OVO, GoPay or QRIS data?

03 How can I request a copy of my account data?

04 Can I correct my phone number or account details?

05 How do cookies affect my login and privacy choices?

06 How long do you keep privacy and payment records?

07 Who do I contact if I suspect account access misuse?

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